Shipping

Do you ship internationally?

Yes we do!

How much does shipping cost?

New Zealand Standard Tracked (1 - 2 days) $5
Free Shipping over $50 Free
Australia  Standard 7 - 14 days $10
Express 2 - 3 days $20
Express over $120 Free
Rest of World  Standard 7 - 14 days $15
Express 3 - 5 days $30
Express over $150 Free

 

Can I change/cancel my order once I have placed it?

Please email us at hello@dewlabbeauty.com to enquire. We tend to process orders the same day, if not within 24 hours. We will endeavour to work with you on your request. 

How can I check the status of my order?

You can login to your account here to check the status of your order.

Where is my order?

Check your email for an Order Shipped notification. That will contain the tracking number for your order which will tell you where your product is. 

I have not received any emails from you about my order

Oops! Please get in touch with us at hello@dewlabbeauty.com and we will help you with your query.